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Nipa Palma Privacy Policy

At Nipa Palma (accessible from nipapalma.com), the privacy of our visitors and customers is a top priority. This Privacy Policy document describes the types of information we collect, how we collect it, and how we use it.

Information We Collect

 

We gather information to provide a better service to all our users, from the elaboration of technical quotations to the coordination of international logistics.

  • Contact InformationWhen you request a quote or communicate via WhatsApp, we may collect your name, email, phone number and project location.

  • Project DetailsTo provide accurate technical evaluations (such as our “Measure and Explode” service), we collect data on your architectural drawings and structural requirements.

  • Technical DataLike most Web sites, we collect log files including IP addresses, browser type and timestamps to improve site performance and security.

 

 



2. How We Use Your Information

Your data helps us maintain our standard of “beauty without worry”. We use the information to:

  • To provide, operate and maintain our website.

  • Process and deliver technical quotations for our palm and synthetic bamboo products.

  • Communicate with you for project support, on-site training and logistics.

  • Send professional updates or marketing communications (only if you have given your consent).

  • Detect and prevent possible fraud.

 

 

3. Data Exchange and Third Parties

We do not sell your personal information. We only share information with third parties when strictly necessary to fulfill our service:

  • Logistics PartnersTo coordinate shipments to destinations such as Mexico, Dominican Republic, Panama, Costa Rica or the Maldives.

  • Technical ToolsWe use WordPress and Elementor, which can process data through secure plugins.

  • Legal ComplianceWe may share data to comply with applicable laws or respond to valid legal requests.

 

 

4. Cookies and Web Beacons

Nipa Palma uses ‘cookies’ to store information, including visitors' preferences and the pages of the website that the visitor accessed. This information is used to optimize the user experience by personalizing the content of our website.

 

 

5. Your Data Protection Rights

We want to make sure that you are aware of all your data protection rights. Every user has the right to the following:

  • Right of AccessYou have the right to request copies of your personal data.

  • Right of RectificationYou have the right to request that we correct any information that you believe to be inaccurate.

  • Right of SuppressionYou have the right to request that we delete your personal data, under certain conditions.

 

 

6. Contact

If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us: