Request a Quote

Nipa Palma Privacy Policy

At Nipa Palma (accessible from nipapalma.com), the privacy of our visitors and customers is a top priority. This Privacy Policy document describes the types of information we collect, how we collect it, and how we use it.

1. Information We Collect

 

We gather information to provide a better service to all our users, from the elaboration of technical quotations to the coordination of international logistics.

  • Contact Information: When you request a quote or contact us via WhatsApp, we may collect your name, email address, phone number and project location.

  • Project Details: To provide accurate technical assessments (such as our “Measurement and Take-off” service), we collect data about your architectural drawings and structural requirements.

  • Technical Data: Like most websites, we collect log files that include IP addresses, browser type and timestamps to improve site performance and security.

 

 



2. How We Use Your Information

Your data helps us maintain our standard of “beauty without worry”. We use the information to:

  • To provide, operate and maintain our website.

  • Process and deliver technical quotations for our palm and synthetic bamboo products.

  • Communicate with you for project support, on-site training and logistics.

  • Send professional updates or marketing communications (only if you have given your consent).

  • Detect and prevent possible fraud.

 

 

3. Data Exchange and Third Parties

We do not sell your personal information. We only share information with third parties when strictly necessary to fulfill our service:

  • Logistics Partners: To coordinate shipments to destinations such as Mexico, the Dominican Republic, Panama, Costa Rica or the Maldives.

  • Technical Tools: We use WordPress and Elementor, which may process data through secure plugins.

  • Legal Compliance: We may share data to comply with applicable laws or respond to valid legal requests.

 

 

4. Cookies and Web Beacons

Nipa Palma uses ‘cookies’ to store information, including visitors' preferences and the pages of the website that the visitor accessed. This information is used to optimize the user experience by personalizing the content of our website.

 

 

5. Your Data Protection Rights

We want to make sure that you are aware of all your data protection rights. Every user has the right to the following:

  • Right of Access: You have the right to request copies of your personal data.

  • Right of Rectification: You have the right to request that we correct any information you believe is inaccurate.

  • Right to Erasure: You have the right to request that we delete your personal data, under certain conditions.

 

 

6. Contact

If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us: